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Support Coordination Guidance – Brisbane

Independent guidance to help you understand support coordination, choose the right provider, and feel confident navigating your options.

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Support coordination can be incredibly helpful — but choosing a provider, knowing what they should deliver, and understanding your rights can feel overwhelming.

We offer completely independent, person-centred guidance to help you understand how support coordination works and what you can expect from a coordinator. No pressure. No upselling. No conflict of interest.

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Understanding the Role

Clear explanations of what support coordinators do, what they don’t do, and what you can reasonably expect.

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Choosing a Coordinator

Support to help you find a provider aligned with your communication, sensory and access needs.

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Understanding Your Rights

Knowing what you’re entitled to, how to ask for changes, and what high-quality coordination should look like.

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Gentle Decision Support

Helping you make confident choices without pressure, overwhelm or rushed expectations.

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Why People Look for Support Coordination Guidance

  • Unsure how support coordination works
  • Confusion about what coordinators should do
  • Difficulty choosing between providers
  • Wanting someone independent, not linked to a service
  • Having had inconsistent support in the past
  • Needing ND-aware, sensory-safe guidance
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How We Work

We explain support coordination clearly and gently, using the methods that work best for you – writing, visuals, conversation, or step-by-step summaries. Our role is to support your understanding, not to influence your choice.

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Who This Support Is For

  • People new to the NDIS
  • Autistic / ADHD / PDA / AuDHD people
  • Parents and carers choosing supports for children
  • Anyone unsure how to choose a coordinator
  • People wanting independent, low-pressure guidance

What Makes Our Approach Different

  • Independent from all support coordination providers
  • No selling or referral incentives
  • 100% person-centred and ND-affirming
  • Calm, clear explanations at your pace
  • Respect for sensory, communication and processing needs

Enquiry & Support Request

You’re welcome to share as much or as little as feels comfortable.

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Support Coordination Guidance

We explain what support coordinators do and help you choose one if you want help.

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